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Frequently Asked Questions

Shipping and Handling

Returns and Exchange

No worries at all! We understand you may change your mind every now and then (with so many baubles around us, it happens to us all the time!) We are happy to offer a 5- day, no-questions-asked return policy (with store credit only) for unused and unworn items that still have the tag attached.

The only exception is for personalized pieces or SALE items, which unfortunately are final sale only. Please allow for two weeks from the time that you send the parcel, for us to process your refund. Your return shipping charges will be free if you choose to use our logistics partner – Delhivery.

Please email us at info@jewelcrown.in or call us at +91-9370448008 for pick-up instructions. Please keep the parcel packed and ready and address all returns to:
Jewel Crown, Bibwewadi-Kondhwa Road, Pune.

Once you send us your parcel, please allow for two weeks for your package to arrive and for us to process your refund.

You can simply click on the "Notify Me" button and fill in your contact details. If we're able to restock that item, you'll be sure to get a call from us!

Payment and Billing

We accept Visa, MasterCard, AMEX, NetBanking and Cash on delivery. For international orders, we only accept credit card payments, which are processed in Indian National Rupees (INR).